Posted on September 1st, 2010 by Lisa P. |
If you follow our blog regularly, or touch base with us on Facebook or Twitter, you’ll know that one of our primary goals is to make eyecare important, immediate, easy and fun.
For current members, that means taking advantage of existing benefits and making sure that vision care is a part of your family’s overall healthcare plan. If you are thinking about becoming a VSP member, we’ll show you how you can save money with VSP and different ways improving your vision can lead to a healthy lifestyle.
We’ve relaunched our interactive Web site SeeMuchMore.com! Check it out to see the new look and feel, plus videos, tips, and testimonials!
Here are a few of the highlights:
As you explore the site, remember, being a VSP member helps save money in eyecare services. In addition to having access to amazing private practice doctors, VSP members also have a huge selection of eyewear in popular, fashion brands. And most importantly … eyesight is important and taking care of our eyes should be a priority for everyone!
Tell us your thoughts about SeeMuchMore.com!
File under: Fun, eye health | Tagged: eye chart, eyewear, healthcare, jay leno, jay walking, saving money, seemuchmore.com, tonight show, VSP, vsp eyefiles, VSP Vision Care
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Posted on August 27th, 2010 by Lisa P. |
Verint Systems, Inc. named VSP Vision Care its 2010 “Innovator of the Year.” The honor, designed to recognize workforce optimization (WFO) professionals, focuses on new approaches to today’s customer service operations, and programs and initiatives that advance the customer experience.
VSP utilizes Verint’s Impact 360 Workforce Optimization software as an enabling solution to help foster a performance culture grounded in four key areas: systems, service, value and people. “Delivering world class service to our members and doctor network are vital to VSP’s success and core to our culture,” said Laura Costa, Chief Operating Officer, VSP Vision Care. ”With workforce optimization and speech/data analytics, we’re able to think about our business in new ways. Beyond savings, this approach is yielding impressive results through increased customer satisfaction, deeper insight into customer service representative efficiency and productivity, and enhanced coaching, training and performance.”
With this new software, VSP has improved its contact center handle times, customer service representative (CSR) availability and shift scheduling—efficiencies that have resulted in roughly $3 million in savings in year one alone.
File under: Uncategorized | Tagged: customer service, innovator of the year, Laura Costa, verint, verint systems, VSP Vision Care
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Posted on August 26th, 2010 by Lisa P. |
VSP just launched a new, monthly e-newsletter called “EnVision.” Formerly known as “Eye on Health,” we redesigned it, made it more engaging and interactive, and added real-time information and tips on eye health and eyewear fashion – based on feedback received from readers earlier this year.
EnVision will allow VSP members to have easy access to view their benefits, find a doctor, as well as view the hottest trends in eyewear.
Just for fun!
Each monthly edition will highlight a prize to give away to one lucky reader. The prizes range from vacation destinations to the hottest electronic gadgets.
Sign -Up , then check out the first edition of EnVision.
File under: Contests, Frames & Lenses, Fun, fashion | Tagged: Contests, envision, eyecare, eyewear, fitness, newsletter, nutrition, vision trips, VSP, vsp members, vsp visioncare
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Posted on August 11th, 2010 by Lisa P. |
In honor of #BlogHer10, we asked this year’s attendees on twitter to send us their eyecare questions. We received lots of great questions and wanted to share just a few of them along with the answers. Be sure to follow @VSPVisionCare for more tips and useful information related to eyecare and eyewear.
@CleverGayle – When should children have their first vision test?
– Eyecare experts say children should have their first eye exam when they’re only 6 months old. They should have another one between 2 and 3 years, just before kindergarten, and then annually after that. More on children and eyecare.
@msmorev – I’d like to know the best way to protect my eyes from the computer screen.
– American workers spend 6 hours a day using a computer or digital device so it’s important to take frequent breaks. The next time you’re sitting in front of your computer, remember the 20-20-20 rule: after 20 minutes of computer use, look at something 20 feet away, for 20 seconds. Check out some more tips on how to keep your eyes safe in a digital world.
@toonces1989 - is it really essential to have your eyes dilated if you’re not having any problems?
– Yes, eyecare experts recommend getting your eyes dilated every year. Dilation allows your eye doctor to make sure your eyes are healthy. During a dilated eye exam, your eye doctor can see the blood vessels in your eyes, which can show signs of chronic conditions such as diabetes and high blood pressure. With age, the pupil becomes smaller, making dilation even more essential. More on the importance of dilation.
Thanks everyone for sending us these great questions. We’ll continue to answer the other questions that were submitted through our Twitter account – @vspvisioncare. So, be sure to follow us and keep the questions coming. We want to know what you’re thinking about when it comes to your eyes!
File under: CVS, diabetes, eye health | Tagged: #BlogHer10, 20 20 20 Rule, @CleverGayle, @msmorev, @toonces1989, BlogHer, BlogHer 2010, children, dilate, dilation, eye exams, eyecare, eyewear, VSP, VSP Vision Care, VSPVisionCare
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