Archive for February, 2007

Million Dollar Service

There was a time when $1 million in savings might have been considered “budget  dust” – an amount barely bigger than a rounding error to big government. But today, for a huge employer like the State of California, every dollar counts. I’m pleased to share that VSP is helping the State work towards saving that amount annually – not to mention the number of lives VSP network doctors have helped improve in the process.

The State’s $1 million in estimated annual savings is attributed to VSP’s signature Eye Health Management® program that is available to California’s employees. Eye Health Management® focuses on the early detection of symptoms of diabetes and other health conditions that can be identified through a comprehensive annual eye exam. By adding patient awareness and medical data collection to VSP’s personalized care, patients get the help they need to manage serious systemic diseases and enhance their quality of life.

According to the American Diabetes Association more than 20 million Americans have diabetes but as many as one-third of them don’t know it. An additional 54 million Americans have pre-diabetes, making it likely that they will develop diabetes within the next decade. The majority of these pre-diabetics are completely unaware of their imminent threat.

Combine these two groups and a staggering one in every three American adults suffer from diabetes or pre-diabetes! Because so many cases of diabetes are not discovered until the disease has reached a critical stage, the current price tag to treat diabetes in the United States now totals more than $132 billion each year.

But the real savings cannot be measured merely in dollars. Each potential success is a real person, who can make changes now to live a healthier and more satisfying life without the need for late-stage diabetes care.

People may not think an eye exam can be a life-altering event, but according to this first-of-its-kind program between VSP and the State of California, it is. Since October 2005 VSP network doctors have worked to help identify diabetic patients and help them receive the care that they need. One can only imagine how many more lives we could be saving if everyone had an annual eye exam.

Rob

We're All Eyes … and Ears

Open communication and listening – really listening – has always been a guiding principle for VSP. So as you can imagine, I’m excited to launch our VSP blog and have even more direct two-way conversations with our members, clients, doctors, employees, and anyone who has thoughts to share about vision, eye health, and healthcare benefits in general.

For me, this blog is a natural next step in VSP’s commitment to a dynamic dialogue with our communities. Of course, the company was founded in 1955, long before the advent of the Internet, but throughout our history VSP has remained focused on quality eyecare with an open ear for what it takes to deliver the best service and support to our members and business partners. It is through listening and communication with our 48 million members that VSP has been ranked highest in member satisfaction among national vision plans” for a third consecutive year by J.D. Power and Associates. And, by giving a voice to our employees, VSP has remained in the top 25 of FORTUNE Magazine’s “100 Best Companies to Work For” for seven consecutive years.

In guiding VSP through our future growth and success, I plan to use this blog to share my thoughts and ideas about eyecare, total wellness, the insurance industry, leadership and managing good people. I look forward to inviting “guest bloggers” who share my passion and offer different perspectives on these subjects, and I hope to inspire an open dialogue with you.

I’m looking forward to hearing what you have to say.

Rob