Author Archive

VSP Supports the 2010 Sacramento Black Expo

 

Gail J. and her grand-daughter.

Gail J. and her grand-daughter.

Gail J. works in VSP’s Human Resources department. She shares her experience as an employee volunteer at the recent 2010 Sacramento Black Expo, of which VSP was a major sponsor.

VSP made quite the impression at Black Expo 2010. We’ve participated in the past by having the standard booth and VSP volunteers on hand to share information about our company, more so from a job opportunity perspective. But this year, it felt different. With our VSP Mobile Clinic, SeeLia, as the backdrop of our booth, it was a thrill seeing the eyes of both children and adults as they approached us. Lots of “Wow! Look how big that thing is!” People were definitely drawn to VSP; and whether they wanted information about vision care, job opportunities, or simply to spin the prize wheel, they walked away with a true sense of the VSP experience.

While VSP made quite the impression to others, my volunteer experience left quite the impression on me. A lot of times, events such as these are basically an opportunity for people to walk by and grab the free giveaways. I didn’t get that sense this time at all. I may have chatted with at least a hundred people during my few hours of staffing the booth, but one person in particular stood out for me. I met an elderly gentleman who didn’t know anything about VSP and when I shared what we were doing at Black Expo (e.g. sharing eye health information, the Mobile Eyes program, job opportunities), he said he knew it was important to go to the doctor every year for a check-up, but he just didn’t have the money and he didn’t think the government was going to fix healthcare with all of their partisanship. I told him about our voucher program and to step inside the mobile clinic to learn more about the program. He emerged a few minutes later with a voucher and list of local VSP providers in hand. He had the biggest grin on his face and thanked me for making his day. I honestly believe the reverse was true … he made my day.

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Celebrating Black History Month & Achievements in the Eyecare Industry

Dr Poston

In 1972, Dr. Marvin Poston was the first African American named "Optometrist of the Year" by the American Optometric Association, the highest professional award from the AOA.

VSP is known for quality service – whether providing eyecare to underprivileged through our number of charitable programs, ensuring patients have access to high-quality vision services or providing doctors with the tools they need to maintain successful private practices. This dedication to service can be directly attributed to the core philosophies of VSP’s founders, one of whom was Dr. Marvin R. Poston.

In 1935, Dr. Poston was the first African American student admitted to the study of optometry at University of California, Berkeley. It took another 23 years for the second African American student to follow in his footsteps and graduate from the Berkeley School of Optometry. Dr. Poston later became the first African American licensed to practice optometry on the West Coast.

Nearly 55 years ago, Dr. Poston, along with several of his fellow optometrists, formed California Vision Services, now known as VSP Vision Care. The company originally was the first to offer a prepaid, vision benefit that provided high quality, cost-effective eyecare. VSP has since grown to become the largest not-for-profit visions benefits provider in the nation, covering 1 in 6 Americans.

Dr. Poston’s optometry practice flourished for four decades in Oakland and Danville, California but his reach extended far beyond those who visited his offices. Befitting one of the founders of a company that prides itself on community support, Dr. Poston began his own tradition of community outreach by establishing vision-screening programs for under-served children and adults. The Children’s Vision Center of the East Bay, the West Oakland Health Group and the East Bay Skill Center are just a few of the organizations that benefited from his efforts.

Dr. Poston received numerous honors during his career, including the Optometric Man of the Year award by the Alameda Contra Costa Optometric Society and Optometrist of the Year by the California Optometric Association and the American Optometric Association. He was also appointed to three terms on the California State Board of Optometry by governors Edmund G. “Pat” Brown and Ronald Reagan. In each of these areas, Dr. Poston was the first African American ever to be honored.

“He was a man of great integrity,” says Norm Jacoby, O.D., a former colleague from Encino, California. “He was very soft-spoken and intelligent, and you listened when he spoke. Marvin was conscious of what new graduates needed when getting started in private practice and that they needed all the help they could get.”

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Wow! Your head is so big! Volunteering on the VSP Mobile Clinic

One of our partners Dan McLean, at Transitions Optical shares a story about working with kids while volunteering on VSP’s mobile clinic.

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VSP Vision Care Honored as Regional Business of the Year

Today, the Sacramento Area Council of Governments (SACOG) recognized VSP’s efforts to reduce our carbon footprint and protect the environmental health of our region.  VSP received the SACOG Salutes! Business of the Year award for our work towards CO2 reductions through alternative mode transportation, and use of eco-friendly materials and operations.

Carlos O., Steve H., and Ana C. of VSP Corporate Services team, pose with Rancho Cordova City Councilmember Linda Budge (right center).

Carlos O., Steve H., and Ana C. of VSP's Corporate Services team, pose with Rancho Cordova City Councilmember Linda Budge (right center).

One of VSP’s corporate values is to support the community and environment we live in. We envision a campus that is environmentally responsible, healthy and prosperous, improving the quality of life of not only our employees, but also our community.

Our platinum LEED-EB certification in 2008 was a significant culmination of our efforts, and while it marks a milestone in VSP’s ongoing efforts to become a model of energy and resource efficiency, it has been just the starting point for us. We’re working towards LEED certification for our entire headquarter campus and are actively working on additional initiatives to further lower our carbon footprint. Carlos O. and Ana C.  joined our Corporate Services Director, Steve H., representing VSP as key members of a dedicated team that runs our Environmental Sustainability Program.

VSP’s goal is to continue to lead the way for other companies to implement sustainable business practices and being recognized by an organization such as SACOG is a great asset in working towards that goal.

Take a look as Steve accepts this prestigious award!

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A surprise visitor during free day with VSP Vision Care!

Last week in San Francisco, Exploratorium guests were invited to peer into the science of seeing with VSP Vision Care. During an Exploratorium Free Wednesday on December 2nd, kids and families had the opportunity to tour SeeZar, one of the VSP Mobile Eyes® clinics, Ask the VSP eye doctor, Jim Winnick, all sorts of questions (which animal has a brain that weighs less then its eye?), spin a prize wheel, and participate in intriguing, eyes-on activities inspired by the Exploratorium’s Seeing exhibit collection. As if all of this wasn’t enough fun for the day, we had one more surprise in store for everyone, a visit by San Francisco’s Kyle Rose, member of the Team Type 1 professional cycling team!

Guests had the opportunity to ask questions about diabetes, cycling and receive autographs and pictures with the local star during his last appearance stateside as he prepared to move to Paris, France, where he will be racing for the 2010 season.

Kyle Rose and Jill N.

Kyle interacted with the kids…”you get to ride bikes for a job??” “Do you ride bikes with Lance Armstrong?” “I have a purple bike…but it’s broke.” “I bet you need really good eyes to see where you are going.” “Have you crashed before?” (OK, this last question was actually me. And yes, he just finished healing from a gnarly crash where he was clipped by another rider, flipped over his handlebars into a ditch and broke multiple ribs!) Read more »

A Rookie MRT’s Perspective

Will B. works in VSP’s Customer Service department, part of our fabulous team that achieved the prestigious Service Quality Measurement, Inc. (SQM) Award of “World Class Customer Satisfaction” for the seventh year in a row! He shares his experience as a first time Mobile Response Team (MRT) member with the VSP Mobile Eyes® program.WillB

I was fortunate enough to be selected to go on the last Mobile Eyes trip for 2009 and am quickly experiencing first hand, the work is truly some of the most rewarding work I have done with VSP.

We are half way done with our trip to Central California, and so far everything is running smoothly.  Before the trip, I had a general idea of what to expect.  I was impressed that we have most everything onboard that you would find in a VSP doctor’s office.  We can read the prescription off the patient’s current glasses, we can test for Glaucoma and even do an auto-refraction for the doctor.  The VSP doctors who come on board and provide the exams have everything they need to complete a comprehensive exam.  They even dilate patient’s eyes if they need to get a closer look.

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Exploration Through the Eyes of Students

Jeff H. is a channel partner manager with Eyefinity®/OfficeMate®. He shares his recent volunteer experience during an educational event at the San Francisco Exploratorium with our mobile clinic, SeeZar.

Eye See with VSP at the Exploratorium in San Francisco, CAI haven’t been to the Exploratorium since my own grade school field trip.  As I stepped into the spacious, interactive museum in San Francisco during the recent Eye See: Free Day with VSP Vision Care, I was reminded what a unique educational landmark the Exploratorium is – an exhibit hall filled will hands-on experiments that are not just educational, but entertaining (for kids and adults)! Read more »

Helping out ForSight in York, PA

Jill N. is a member of VSP's Corporate Public Relations team.

Jill N. is a member of VSP's Corporate Public Relations team.

VSP network Dr. Dennis Delp of Shiloh Eye Care Center in York, PA, has been volunteering his time once a week for the last 20 years with ForSight Vision Center, a not-for-profit serving its community by providing quality, specialized services and opportunities designed to prevent, prepare for and manage loss of vision.

Dr. Delp volunteered with us during our fifth community event providing exams with the clinic back in November of 2007 and we were happy to partner with him again last month when he called to ask for our support of during this important inaugural event with ForSight. Listen to Dr. Delp as he speaks to the results of the event and the impact it had on the community.

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Giving back goes both ways

Lorie U and a patient

Lorie U. (right) poses with a patient after helping her select glasses.

Lorie U. is a mobile response team member and works in VSP’s Provider Services department. This is her second trip with the mobile clinic and she recounts her experience during the recent York, PA event.

Saturday, we broke a record by seeing 91 patients. We saw mothers, fathers, kids, grandparents…a wide array of people all with their own story.

At one point during the day, four sisters came in, little girls ages 3-8. They were not so sure about the idea of having glasses, none had them previously. One of the sisters tried on the Disney “Snow White” frames . When I asked her if she felt like a princess in the glasses, her face lit up, she giggled & nodded. I hope she feels like that every time she wears them. Read more »

Record Breaking First Event in York, PA

WakefieldDavid Wakefield is a VSP Friends and Family driver and husband of VSP employee, Shelly Wakefield. He shares his experience during his first event with the Mobile Eyes team in York, PA.

I came into this event with a blend of curiosity and apprehension, not really sure what to expect.  The team was fired up and putting together their game plan and I followed along hoping to be useful and not in the way.  We were scheduled to see 102 people today which would be a new record for a one day event.  I found that everyone, from the VSP team to the doctors and rotary volunteers, were all motivated to work together to overcome the unknowns to make this event a success.

We set up and were ready to begin right on schedule.  The patients began to trickle in and we were blessed with a slow but steady warm up.  We were wondering if the bad weather would be keeping the people away, but we soon found that the need to see outweighed the desire to stay dry and the long lines began to form.  I was tasked with operating the auto-refractor and had the opportunity to experience the personalities of every patient who came in.  The mix of emotions was astounding but everyone had one thing in common, they wanted to be able to see. Read more »