Posts Tagged ‘VSP Vision Care’

VSP wants to help you “SeeMuchMore”

If you follow our blog regularly, or touch base with us on Facebook or Twitter, you’ll know that one of our primary goals is to make eyecare important, immediate, easy and fun.

For current members, that means taking advantage of existing benefits and making sure that vision care is a part of your family’s overall healthcare plan. If you are thinking about becoming a VSP member, we’ll show you how you can save money with VSP and different ways improving your vision can lead to a healthy lifestyle.

We’ve relaunched our interactive Web site SeeMuchMore.com! Check it out to see the new look and feel, plus videos, tips, and testimonials! 

Here are a few of the highlights:

As you explore the site, remember, being a VSP member helps save money in eyecare services. In addition to having access to amazing private practice doctors, VSP members also have a huge selection of eyewear in popular, fashion brands. And most importantly … eyesight is important and taking care of our eyes should be a priority for everyone!

Tell us your thoughts about SeeMuchMore.com!

VSP awarded “Innovator of the Year” for advanced customer service

lgo_verintVerint Systems, Inc. named VSP Vision Care its 2010 “Innovator of the Year.” The honor, designed to recognize workforce optimization (WFO) professionals, focuses on new approaches to today’s customer service operations, and programs and initiatives that advance the customer experience.

VSP utilizes Verint’s Impact 360 Workforce Optimization software as an enabling solution to help foster a performance culture grounded in four key areas: systems, service, value and people. “Delivering world class service to our members and doctor network are vital to VSP’s success and core to our culture,” said Laura Costa, Chief Operating Officer, VSP Vision Care. ”With workforce optimization and speech/data analytics, we’re able to think about our business in new ways. Beyond savings, this approach is yielding impressive results through increased customer satisfaction, deeper insight into customer service representative efficiency and productivity, and enhanced coaching, training and performance.”

With this new software, VSP has improved its contact center handle times, customer service representative (CSR) availability and shift scheduling—efficiencies that have resulted in roughly $3 million in savings in year one alone.

The Eye on Diabetes campaign makes its way to Austin, Texas

The Eye on Diabetes campaign hits Austin, Texas tomorrow, August 27th. VSP Vision Care is partnering with the American Diabetes Association and the Texas Optometric Association to provide free eyecare, eyewear and diabetes screenings to underserved/underinsured Austin residents with or at-risk of diabetes.

VSP provider Dr. Laura Miller with Northwest Hills Eyecare spoke with FOX7 – KTBC to discuss the connection between eye exams and diabetes and to preview the Austin event.

VSP & Dillards Provide Services to Our House in Little Rock!

Little Rock-based Dillard’s partnered with VSP Vision Care on August 23 to bring a state-of-the-art 45-foot mobile eye exam clinic to Our House, a local shelter for working homeless families, to provide a full day of comprehensive eye exams and complimentary eyewear to the families and children in need. See the Mobile Clinic in action!

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Eyenstein Featured with Bess the Book Bus in Philly

Jill N. is a member of the VSP Global Public Relations team.

Jill N. is a member of the VSP Global Public Relations team.

Our newest mobile clinic, Eyenstein, was featured last week on CBS 3  in Philadelphia with his friend, Bess the Book Bus, regarding outreach we did with local Girls and Boys Clubs in the area. Check out Dr. Berman and Bess founder, Jennifer, as they talk about the importance of eyesight and getting kids excited about reading!

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#BlogHer10 asks, @VSPVisionCare answers

BlogHerIn honor of #BlogHer10, we asked this year’s attendees on twitter to send us their eyecare questions. We received lots of great questions and wanted to share just a few of them along with the answers. Be sure to follow @VSPVisionCare for more tips and useful information related to eyecare and eyewear.

@CleverGayleWhen should children have their first vision test?

– Eyecare experts say children should have their first eye exam when they’re only 6 months old. They should have another one between 2 and 3 years, just before kindergarten, and then annually after that. More on children and eyecare.

@msmorevI’d like to know the best way to protect my eyes from the computer screen.

– American workers spend 6 hours a day using a computer or digital device so it’s important to take frequent breaks. The next time you’re sitting in front of your computer, remember the 20-20-20 rule: after 20 minutes of computer use, look at something 20 feet away, for 20 seconds. Check out some more tips on how to keep your eyes safe in a digital world.

@toonces1989 - is it really essential to have your eyes dilated if you’re not having any problems?

– Yes, eyecare experts recommend getting your eyes dilated every year. Dilation allows your eye doctor to make sure your eyes are healthy. During a dilated eye exam, your eye doctor can see the blood vessels in your eyes, which can show signs of chronic conditions such as diabetes and high blood pressure. With age, the pupil becomes smaller, making dilation even more essential. More on the importance of dilation.

Thanks everyone for sending us these great questions. We’ll continue to answer the other questions that were submitted through our Twitter account – @vspvisioncare. So, be sure to follow us and keep the questions coming. We want to know what you’re thinking about when it comes to your eyes!

Helping kids in Georgia see clearly for back to school

VSP is partnering with the Georgia Optometric Association and St. Mary’s Community Center this week to provide free eyecare and eyewear to children in need in Savannah, Georgia.

VSP’s brought its mobile eye clinic, SeeZar, to Savannah on Monday, and with the help of local optometrists, will continue this service to pre-selected children until Wednesday, August 11.

Here is a clip from WSAV-TV featuring a young patient seen on the clinic Monday, August 9.

VSP, Transitions & Prevent Blindness America in Chicago

Jill N. is a member of the VSP Global Public Relations team.

Jill N. is a member of the VSP Global Public Relations team.

 

In July, VSP partnered with Transitions and Prevent Blindness America to provide two days of outreach in Chicago with our newest mobile eye clinic, Eyenstein.

 

The event was also featured in the Chicago Tribune, read the article here!

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The Early Show on CBS recommends VSP’s tips on easing eye strain in a digital world

CBS News Medical Correspondent Dr. Jennifer Ashton was recently on “The Early Show” to discuss Computer Vision Syndrome (CVS) in a segment titled “How to Ease Your Computer Eye Strain.”

“It’s a new and growing condition that’s a byproduct of modern technology,” she said. “The most common symptoms are: eye strain, dry or irritated eyes, fatigue, and headaches.” Dr. Ashton not only provides the latest on a health problem that affects 70 percent of computer users, her recommendations on easing this strain are tips from VSP Vision Care:

  1. Blink Often: When looking at a computer or hand-held digital device, it’s common for you to blink two to three times less than you normally would. This can lead to “dry eye.” Blinking bathes your eyes in tears, and tears are naturally therapeutic for the eyes.
  2. The 20/20/20 Rule: When spending long periods in front of a digital device, every 20 minutes, spend 20 seconds looking at something 20 feet away to allow your eyes to rest.
  3. Ensure Proper Lighting: Poor lighting often causes eye strain. To help ease the strain on your eyes, keep bright lighting overhead to a minimum and position your desk lamp to shine on your desk, and not at you. Position your computer screen in a way that reduces reflections and glare from windows or overhead lights.
  4. Location of computer screen: Most people find it more comfortable to view a computer when the eyes are looking downward. Optimally, the computer screen should be 15 to 20 degrees below eye level (about 4 or 5 inches) as measured from the center of the screen and 20 to 28 inches from the eyes.

For more information about computer-related vision problems visit the “My Eyes” tab on VSP’s Facebook page.

Would you like to have vision insurance but don’t have access through an employer?

Guest Blogger: Judy Malm, program manager for VSP’s Individual Plan.

Having access to vision insurance isn’t only through employers. VSP Vision Care offers individuals access to comprehensive vision coverage through it’s Individual Plan. Anyone in the U.S. can sign up to receive benefits that cover a comprehensive eye exam and glasses or contacts!   Through the Individual Plan, you get to select from over 22,000 VSP doctors nationwide that’s right for you. 

Don’t take our word for it, here’s what our Individual Plan members have to say:

“This plan is easy to use, convenient and quite affordable for my family,” said Dorothy Grubbs. “It’s the best eyecare plan we’ve ever had. My husband had VSP with a previous employer and we were so happy when it was available for individuals,” she added.

The plan was simple to use and a great reminder for my spouse and I to get an annual eye exam as part of our benefit, said Linda Farley. “It’s a great deal when we get the best care for our aging eyes, and we save money on the exam and new glasses every year,” she added.

With all the changes the economy has made to our lives, here is one thing we can hold on to.  Go to www.vspforyou.com to find out more about the plan.