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Open Talk about Open Enrollment

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Open Enrollment season has officially begun, and that means VSP is kicking off our annual rite of encouraging you to keep vision care top of mind as you enroll in benefits through your employer.  Vision care is typically one of the quickest and least expensive benefit options to select, but we want to make sure that “easy” doesn’t become “easy to dismiss.”

To better understand how people feel and behave when it comes to open enrollment, we conducted an “Open Talk about Open Enrollment” poll. Here’s what we found:

To learn more about VSP Vision Care, visit seemuchmore.com.

Which one of the following best describes your feelings toward Open Enrollment each year before you complete it?
Excitement  7%
Eagerness  9%
No particular feelings at all  52%
Annoyance  17%
Dread  16%

Which one of the following best describes your feelings toward Open Enrollment each year after you complete it?
Confident  10%
Satisfied  21%
No particular feelings at all  31%
Relieve  23%
Uncertain  15%

What is the very first thing you do when each year’s Open Enrollment announcement comes out?
Begin deciding on my selections right away  24%
Ignore it completely knowing they’ll remind me later  8%
Download or set aside information to review  12%
Add it to my to-do list or calendar  16%
Plan time to discuss it with my spouse or legally covered partner  20%
Talk to my coworkers about it  6%
Groan out loud  8%
Other: answers included “look at increase in premium”  5%

Which of the following benefits are typically among those offered by your employer during Open Enrollment?
Life insurance  42%
Disability insurance 35%
Medical plan  84%
Dental plan  71%
Vision plan   61%
FSA (Flexible Spending Account)  36%
Other: responses included HSA (Health Spending Account) 5%

To the best of your knowledge, how long is Open Enrollment active at your place of employment?
About one week   14%
About one month  49%
About two months   15%
I have no idea   22%

How would you best describe your perception of the total Open Enrollment time period at your place of employment?
It seems to go on forever 10%
It feels about right to me 74%
There never seems to be enough time 15%

Do you make decisions about their Open Enrollment choices by yourself or in consultation with one or more other people?
I mainly make Open Enrollment choices by myself. 60%
I mainly make Open Enrollment Choices in consultation with one or more other people. 40%

The 60% who make Open Enrollment choices by themselves were asked the following:
Choose a statement below that best characterizes how you make those choices
Honestly, I mostly guess 11%
I automatically pick up the same options I chose the preceding year 39%
I re-evaluate everything from scratch each year  46%
Other  5%

The 40% of respondents who make Open Enrollment choices in consultation with one or more other people were asked the following:
Choose a statement below that best characterizes how you make those choices
Honestly, we mostly guess 5%
I ask my colleagues or friends what they’re choosing 5%
I discuss my options with my spouse or legally covered partner 59%
I discuss my options with other family members 17%
I discuss my options with someone in the benefits field or another knowledgeable professional 13%
Other 1%

Please rate how important the following benefits are in your situation:
Medical 78%
Dental  50%
Vision 37%

Please rate how important the following benefits are in your situation:

PublicityPollGraph1B

 

 

 

 

 

 

 

 

 

*Males statistically significantly rank (Top 2 Box) the importance of a Dental plan higher than females.
Females statistically significantly rank (Top Box) the importance of a Vision plan higher than males.

What things going on in your personal life or in the world at large influence the choices you make in Open Enrollment? (Select all that apply)
My health 80%
The health of my family 55%
National economy 15%
Local economy 16%
Political issues 7%
The stability of my employer 24%
The stability of my particular job/career 24%
The stability of my finances 45%
How much money I have in the bank at that time 20%
My optimism about the future in general 20%
Other: answers included “retirement concerns” and “out-of-pocket expense” 3%

When it comes to the timeliness with which you actually complete Open Enrollment, would you describe yourself as a…

“Eager Completer” (I get it done right away, as early as possible) 28%
Of the “Eager Completer” subset, 44% of respondents report completing the Open Enrollment process within hours, 53% within days and 3% within weeks.

“Relaxed Rule-Follower” (I’m not early, I’m not last-minute. I get it done somewhere in the
middle of the time period, just like I’m supposed to)
 57%
Of the “Relaxed Rule-Follower” subset, 12% of respondents report completing the Open Enrollment process within hours, 68% within days and 20% within weeks.

“Persistent Procrastinator” (I keep putting it off and end up doing it at the last
possible moment)  15%
Of the “Relaxed Rule-Follower” subset, 7% of respondents report completing the Open Enrollment process within hours, 41% within days and 52% within weeks.

*Males statistically significantly complete Open Enrollment sooner (within hours) compared to females.
Females statistically significantly complete Open Enrollment later (within weeks) compared to males.

For each of the following questions select the answer that comes closest to what you would say:

PublicityPollGraph1A

 

 

 

 

 

 

 

 

 

 

Respondents were asked to rank each of the following benefit options by filling in the text box with the most applicable rating (scale 1 -5) 1= LEAST knowledgeable 5= MOST knowledgeable

How knowledgeable are you about your choices for this benefit each year?

PublicityPollGraph1

 

 

 

 

 

 

 

How easy is it to evaluate and make a choice regarding this benefit each year?

PublicityPollGraph2

 

 

 

 

 

 

 

How confident are you that you make the best choice regarding the options for this benefit each year?

 PublicityPollGraph3

 

 

 

 

 

 

When thinking about choices you make about insurance you purchase independently (such as auto, homeowners) versus the choices you make about employer-offered benefits during open enrollment:

Which statement most accurately reflects how confident you are in your choices?

PublicityPollGraph4

 

 

 

 

 

 

Which statement most accurately reflects how knowledgeable you are about your choices?

  PublicityPollGraph5

 

 

 

 

 

 

For each of the following pairs of options, please choose the one you would RATHER do compared to the other. Would you rather…
Complete Open Enrollment (75%) or Clean a teenager’s bathroom (25%)
Complete Open Enrollment (24%) or Do the grocery shopping (76%)
Complete Open Enrollment (35%) or Host a family gathering (65%)
Complete Open Enrollment (51%) or Purchase a vehicle (49%)
Complete Open Enrollment (36%) or Watch a documentary (64%)

Please rank the following “seasons” according to your preference (1 = MOST preferred, 7 = LEAST preferred), respondents reported the following:

PublicityPollGraph6

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